Privacy & Security

LiveKhela TV Privacy Policy – Our Commitment to Protecting Your Personal Information

This page gives you a clear, transparent view of how livekhela tv collects your information, where it is stored, and how it is kept secure.

Last Updated: January 2026
Language: Bengali
Reading Time: Approx. 8 minutes
Applicable: Bangladesh
Version 2.5
Section 01
Introduction — Why This Policy Matters

Livekhela tv takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use our website, mobile app, or any of our other services, how we use it, and how we keep it secure.

This policy applies to all services offered by livekhela tv. By using our platform, you agree to the terms of this policy. If you do not agree with any of these terms, please refrain from using our services.

This policy has been written in Bengali for your convenience. In the event of any legal dispute, the English version shall be considered the authoritative text.

As a responsible platform, livekhela tv adheres to international data protection standards. We believe your data belongs to you — and protecting it is our responsibility.

Section 02
What Information We Collect

Livekhela tv collects information in a number of ways — always for legitimate purposes and only to the extent necessary.

Information You Provide Directly:

Full Name Mobile Number Email Date of Birth Address Payment Information ID Document Photo

Automatically Collected Information:

Data Type What We Collect Why It's Collected
Device Information IP address, browser, OS Security & Compliance
Usage Information Page visits, time spent, clicks Service Quality Improvement
Transaction Information Deposits, Withdrawals & Bets Financial Security & Audit
Contact Information Chat logs, emails Support & Dispute Resolution
Location Information Approximate Location Verifying Eligibility to Use the Service
Section 03
How We Use Your Information

Livekhela tv collects your information for specific, legitimate, and clearly defined purposes. We never use your data beyond those stated purposes.

  • Account Management: For creating, verifying, and securing your account.
  • Service Delivery: To process gaming, betting, and payment transactions.
  • Contact: Important updates, transaction confirmations, and support.
  • Bonuses & Promotions: Sending you relevant offers based on your preferences.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Legal Compliance: Meeting the legal obligations set by the regulatory authority.
  • Service Improvement: Improving platform performance and enhancing the user experience.

Our Commitment: livekhela tv does not sell your data to advertisers or third parties. Your personal information is not a commodity.

Section 04
Data Retention & Deletion Policy

Livekhela tv retains your data only for as long as necessary to provide our services or as required by law. Beyond that, your data is deleted.

  • Account Information: For the duration your account is active, and for 5 years after closure.
  • Transaction Information: Retained for up to 7 years where legally required.
  • Chat Logs: Support chat history is automatically deleted after 2 years.
  • Marketing Information: Deleted immediately upon withdrawal of consent.

You can request deletion of your account information at any time. However, certain data may need to be retained for a specified period due to legal obligations.

Encryption Strength256-bit AES
Server SecurityHighest Standards
Data BackupEvery 24 Hours
Section 05
Sharing Information with Third Parties

Livekhela tv does not generally share your information with third parties, though there are specific circumstances where it may be necessary.

  • Payment Processor: Shared with bKash, Nagad, or your bank solely to process transactions.
  • Game Provider: Only the minimum data required is shared to ensure games run properly.
  • Identity Verification Service: Shared with verification agencies as part of the KYC process.
  • Legal Authority: When required by a court order or a lawful demand from an investigating authority.

All third parties with whom data is shared are bound by strict confidentiality agreements and may only use your information for its designated purpose.

Section 06
Cookies & Tracking Technologies

Livekhela tv uses cookies and similar technologies to enhance your experience and ensure the platform functions properly.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preference and personalization settings.
  • Analytics Cookies: Helps us understand which pages are used most.
  • Marketing Cookies: To show you relevant offers – you can turn this off at any time.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

Section 07
Your Rights & Controls

Livekhela tv believes you should have full control over your own data. You can exercise the following rights at any time.

Section 08
Child Protection Policy

Livekhela tv strictly does not serve anyone under the age of 18. Protecting children and minors is our highest priority.

  • Age verification is mandatory at registration.
  • We do not knowingly collect data from anyone under the age of 18.
  • Any data collected from a minor inadvertently will be deleted without delay.
  • If a parent or guardian identifies a minor's account, please contact support immediately.

If your child or someone you know is using livekhela tv, contact us immediately at support@livekhelatv.app. We will take prompt action.

Section 09
Technical Security Measures

Livekhela tv uses industry-leading technical standards to protect your data. Our security infrastructure provides protection across multiple layers.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP verification is mandatory at login.
  • Real-Time Monitoring: Suspicious activity is monitored automatically, 24/7.
  • Penetration Testing: Regular third-party security audits are conducted.
  • Data Masking: Sensitive data (such as card numbers) is masked in the database.
  • Access Control: Staff can only access information on a need-to-know basis.

In the event of a security incident, we will notify affected users within 72 hours and take all necessary steps.

Section 10
How This Policy Is Updated

Livekhela tv may update this Privacy Policy from time to time. Changes may be driven by new services, legal requirements, or technological improvements.

  • You will be notified of significant changes via email and in-app notifications.
  • The date of any change will be updated at the top of this page.
  • If you do not agree to the updated policy, you may request to close your account.
  • Continued use of the service after any changes constitutes your acceptance of the updated policy.
Section 11
Privacy Contact

Contact us for any questions, requests, or complaints related to the protection of your data.

  • Email: privacy@livekhelatv.app
  • Live Chat: Directly on the platform
  • Response Time: Within 48 hours
  • General Enquiries: FAQ Page View

Our Data Protection Officer (DPO) personally reviews all privacy-related requests. We take every request seriously.

Your Data Rights

You have full control over your data on livekhela tv

Right to Access

To find out what information we hold about you, submit a request to our support team. We will provide a full response within 14 days.

Right to Rectification

You have the right to correct any inaccurate information. Update your details through Account Settings or by contacting Support.

Right to Erasure

You can request the deletion of your account and personal data. All information beyond legal retention obligations will be permanently removed.

Right to Access Your Data

You have the right to download all your data. You can export your data in CSV or JSON format.

Right to Restrict Processing

You can opt out of marketing emails or notifications at any time. All non-essential communications can be withdrawn at will.

Right to Complain

You have the right to raise a complaint regarding our privacy policy — either directly with us or with the relevant authority.

Why your data is safe with livekhela tv

We protect you on both the technical and policy front

Military-Grade Encryption

256-bit AES encryption — the same technology used by the world's leading banks. Your data remains encrypted at all times.

No Sale of Data Policy

Livekhela tv never sells your information to advertisers. Your data is not a commodity — that is a core principle we stand by.

24/7 Security Monitoring

Our real-time monitoring system instantly detects any suspicious activity. Even when you're asleep, we're watching.

Strict KYC Process

The identity verification process protects not just us, but your account too — preventing anyone from registering under your name.

Full Transparency in Bengali

Livekhela tv's Privacy Policy is written in plain language. Nothing is buried in legal jargon — everything is laid out clearly and honestly.

International Standards

We follow international data protection standards, and our security is verified through regular third-party audits.

Your Data is Secure — Play with Peace of Mind

Your information is always safe at livekhela tv. Register today and enjoy gaming on a platform you can trust.

By registering, you agree to this Privacy Policy. For users aged 18+ only.

বাংলা